Privacy statement for the Horeca Academy, with this we indicate both companies, being Horeca Academie bv and Horeca Academie zakelijk bv including the brand, the protection of your personal data is of the utmost importance. We respect your privacy and adhere to the rules set by the European General Data Protection Regulation (GDPR).

With this privacy statement, the Horeca Academy informs you about the way in which your personal data is handled within our organization.


Responsible for the use of your personal data are the Horeca Academie B.V. Chamber of Commerce no. 52324494 and the Horeca Academy Zakelijk bv Chamber of Commerce no. 63491036 (hereinafter referred to as the Horeca Academy), located at Anna van Hannoverstraat 4 2595 BJ The Hague.

Processing personal data

the Horeca Academy processes the personal data we receive from you or your employer. This concerns, for example, the information we receive when you register for a study program, request a study guide, register for the newsletter or if you contact us in another way.

We collect and process, among other things, the following personal data: your name, address, telephone number and e-mail address, data related to the training for which you have registered, including payment details, any feedback you may have about the training and other information that you provide to us . In addition, the Horeca Academy collects and processes data in the context of your training, such as your presence, any results achieved and whether you have completed the training.


the Horeca Academy uses your personal data for the following purposes:

  • sending codes for elearning and tests, teaching materials
  • sending the newsletter
  • administrative handling of your participation in the chosen study program
  • answer questions and provide information
  • perform analyzes to improve our services
  • to comply with applicable laws and regulations
  • collection of tuition fees, handling of payments including sending invoices
  • Visiting the website

When you use the Horeca Academy website, you leave data behind. If you give permission for this, the website uses cookies to make the website function better and to tailor it to your preferences. In this privacy statement you can read which data the Horeca Academy collects, why this happens and what happens with this data. The privacy statement applies to visitors to the website and our administration, e-learning and the digital student environment.


In order to make the website function better and faster and to be able to tailor the content to your preferences, data regarding the use of the website is collected. This information can be collected by using “cookies”. These are small text files that can be automatically placed on your computer by the visited web page. Cookies and similar techniques are also used to recognize you on the Horeca Academy website, to monitor your click and mouse behavior and to compile a profile. You can disable the use of “cookies” via the settings of your computer of your browser.

Functional cookies
Functional cookies are necessary for the website to function properly. The use of these cookies cannot be disabled.

Analytical cookies
Analytical cookies are used to optimize the functionality of the website. The use of these cookies cannot be disabled.

Marketing cookies
By sharing the pages visited with certain marketing platforms, we can show you more targeted information. In the cookie statement you can read which cookies are placed for which purposes and by which parties.

How do we collect data?

If you use the website, you sometimes leave personal data behind. This specifically concerns the information that you enter yourself in forms, information about your browser, the operating system, the country where you are located and similar browser data. This information is processed anonymously (without traceable IP address) in Google Analytics. You leave your data with us in the following ways:

  • Navigation through the website
  • Register for training, study or course
  • Filling in forms
  • Subscribe to Newsletter
  • Request a trial lesson or table of contents
  • Make use of the Horeca Academy environment, hand in digital homework, consult with fellow students

What do we do with your data?

the Horeca Academy stores and processes your data for the following purposes:

  • Collecting and analyzing statistics in order to optimize the website
  • Building a contact history and following up on contact requests
  • Inform about additional and similar training and courses
  • Offer a discount if you qualify for packages
  • Registering registrations for exams
  • the Horeca Academy does not store personal data that it processes for longer than is necessary for the purpose of the data processing.

How do we protect your data?

the Horeca Academy takes appropriate technical and organizational measures to protect your personal data against loss or unlawful processing. This is how we secure our systems and applications at a level that, given the state of the art, is more than sufficient to prevent unauthorized access to, modification, disclosure or loss of personal data. As part of this, the Horeca Academy concludes processing agreements with suppliers that it engages and that process personal data on its behalf, in which appropriate obligations are imposed on these suppliers to guarantee the security of this data.

the Horeca Academy complies with the data breach notification obligation and immediately informs the Dutch Data Protection Authority (AP) and those involved in the event of a serious data breach.

With whom does the Horeca Academy share your data?

the Horeca Academy treats your personal data confidentially. We do not share your data with others.

The personal data we use for analyzes are anonymised by us and can therefore no longer be traced back to you. If this has been agreed with your employer, the Horeca Academy can provide information about your presence at the training to your employer. the Horeca Academy can use the services of third parties to process your data in accordance with this privacy statement, for example technical service providers, delivery services, but also partners who provide services such as to our accreditation organizations. The Horeca Academy will not provide your information to other third parties, unless you have given prior permission to the Horeca Academy or if the Horeca Academy is legally obliged to do so.

These third parties act as “processor” for the Horeca Academy and we ensure that these parties offer sufficient guarantees with regard to technical and organizational security measures. The Horeca Academy concludes a processor agreement with third parties who act as processor for the Horeca Academy, which includes the provision that they will only process personal data on behalf of the Horeca Academy.

Younger than 16 years old?

If you are a minor, i.e. younger than 16, you may only give permission for the processing of your personal data with the permission of one of your parents or legal guardian. It is then important that your parent (s) or your guardian reads this statement. They can also exercise the rights you have with regard to the personal data you leave with us, such as the right to object to the (further) processing of your personal data or the right to inspect and correct your data.

Insight into your data?

If you want an overview of all your personal data that are processed by the Horeca Academy, you can request this via You can also request a change or correction of your data via this e-mail address. The Horeca Academy will deal with such requests as soon as possible, but no later than within one month, unless an extension of that period is justified by law.

You can at any time object to the use of personal data for direct marketing and / or (further) receipt of (certain) information by sending this request by e-mail to

If you want the Horeca Academy to delete your personal data and / or account, you can request this by sending an email to It is possible that some personal data will be stored by the Horeca Academy after the removal request, for example if this is necessary for the processing of orders placed or if there is a legal obligation to keep the data.


If you have a complaint about the use of personal data by the Horeca Academy, you have the right to submit a complaint to the Dutch Data Protection Authority.


the Horeca Academy can change the privacy statement. We therefore recommend that you read the privacy statement regularly to stay informed of any changes.

The privacy statement was last amended on 05-05-2021